Airflow Management Systems
Refund Policy
Refund & Return Policy
Last Updated: June 13, 2026
At Wind Wings, we stand behind the quality of our products and want you to be satisfied with your purchase. Please review our return and refund policy before placing an order.
Return Eligibility
We accept returns of unused products within 30 days of delivery.
To qualify for a return:
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The item must be unused and uninstalled.
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The item must be in its original condition.
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All original hardware, packaging, and accessories must be included.
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Proof of purchase is required.
Products returned in damaged, altered, or used condition may not be eligible for a refund.
Non-Returnable Items
The following items are not eligible for return or refund:
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Custom-made or special-order products
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Products modified after delivery
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Products damaged due to improper installation, misuse, or accidents
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Clearance or discontinued items marked as final sale
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How to Request a Return
To initiate a return, please contact us at:
Please include:
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Order number
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Customer name
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Product being returned
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Reason for return
Return instructions will be provided after your request is reviewed.
Return Shipping
Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.
We recommend using a trackable shipping service and purchasing shipping insurance when appropriate.
Wind Wings is not responsible for items lost or damaged during return shipping.
Refund Processing
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method.
Please allow:
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3–5 business days for inspection
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5–10 business days for financial institutions to process the refund
Original shipping charges are non-refundable unless the return results from our error.
Damaged or Defective Products
If your order arrives damaged or defective:
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Contact us within 7 days of delivery.
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Provide your order number.
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Include photographs showing the issue.
Upon verification, we may:
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Replace the product
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Repair the product
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Issue a refund
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Provide replacement parts
The appropriate resolution will be determined at our discretion based on the nature of the issue.
Incorrect Orders
If you receive an incorrect product due to our error, please contact us within 7 days of delivery.
We will arrange for the correct item to be shipped and provide instructions regarding the return of the incorrect item.
Order Cancellations
Orders may be canceled before production or shipment begins.
If production has already started, a cancellation fee may apply to cover materials and labor already invested in the order.
Orders that have already shipped cannot be canceled and must follow the return process outlined above.
Installation and Fitment
Customers are responsible for ensuring that products are ordered for the correct motorcycle model and year.
If you are uncertain about compatibility before ordering, please contact us and we will be happy to assist.
Wind Wings is not responsible for installation costs, labor charges, or other expenses related to the installation or removal of products.
Contact Information
Wind Wings
Email: windwingsus@gmail.com
We appreciate your business and thank you for supporting a family-owned American manufacturer dedicated to improving rider comfort and enjoyment.